COVID-19

During these uncertain times, we want to ensure you know what we are doing to keep you safe, so that you can book with confidence.

The safety of our customers and our team is our top priority. We are operating within government guidelines, with strict hygiene and safety protocols in place.

17th May - 20th June

We will be able to accommodate:

- Teams of up to 6 players, or 2 households, for adults and mixed ages. We can accommodate 2 teams per game zone playing against each other. You will remain in your group of 6 or 2 households team at all times and will mot mix with your opponents during your session.

- Children's activities, where all players must be under 18 years old (minimum age 12)

21st June onwards

This is the date when the government plan to lift restrictions on groups mixing, however it is not currently clear if social distancing will remain in place.

Therefore, we will be taking advanced bookings on the basis of a reduced capacity of 12 players per game zone until it is confirmed we can increase this number, in order to keep our customers and staff as safe as possible.

If you are looking to book for a group of more than 12, please contact a member of our team and we can advise how we can best accommodate your group in a tournament.

Sessions will be capped at 24 players, in 4 teams of 6. You will be assigned a team of 6 on arrival and will remain within this team throughout the session. Teams will play against each other but will not mix at any time. You will still get to play across the whole arena during the session and play against each team.

On 21st June, the government plan to lift restrictions on groups mixing, however it is not currently clear if social distancing will remain in place. Therefore, we will continue to take advanced bookings on the basis of a reduced capacity of 24 players until it is confirmed we can increase this number, in order to keep our customers and staff as safe as possible.

• We are following the laws in place for social contact and how many people from households can mix in our sessions, as above
• All sessions must be pre-booked, so we can manage the number of people at the venue
• Contact details taken for NHS track and trace at the point of booking and on entry to the venue using the app, where possible
• Signage around the venue reminding all customers to adhere to social distancing with those not from their own household
• One way system in place when there are multiple groups within the venue
• Hand sanitiser available on entry and exit
• Staff to wash/sanitise hands regularly
• Staff to wear face coverings
• Face coverings available for customers
• All equipment cleaned thoroughly after every use
• Key touch-points cleaned regularly
• Venue sprayed with disinfectant fogger on a regular basis